“Learning is not compulsory … (Edwards Deming)
“As a banker I have always wondered how some extremely well educated banking
specialists, knowing all about their subject could not deal with people at
all and sometimes vice versa or even both.”
Only with a deep and thorough product knowledge and skill set as well as impeccable people skills can one really be successful and/or sustain the success.
When in training sessions, the participants benefit from both skills set at once. The very positive feedback from participants of Get To Know Banking and Increase your Impact & Influences as well as frequent feedback from their managers show us that we are on the right track.